AssetWorks Customer Support

Have questions? We have answers.

At AssetWorks, we care about our customers. That’s why we have staff members waiting to help you and your company thrive with our products.

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Find your support representatives

To contact the appropriate AssetWorks support personnel, simply select your product from the choices below.

AssetWorks Academy

The annual training event includes four days of continuing education and networking, including classroom and hands-on training covering AssetWorks software, discussions with leaders about industry topics and brainstorming with your peers.

Most attendees use AssetWorks software on a daily basis. By attending this extensive training event, you can learn skills that can help you improve your efficiency and increase your productivity.

By meeting with AssetWorks development team and our trusted technology partners, you’ll be among the first to see and sample the newest technology available in the marketplace.

Regional Training

Interested in receiving additional training at a discount? If you volunteer to host a regional training event for your area, you will receive a discount on the price of attending. AssetWorks’ customers in your region are invited to attend a group training event which consists of three full days of hands-on training with an AssetWorks fleet, asset or mobile workforce management expert.

Want to learn more about our support offerings?

We’re happy to answer any questions you have and help you find the right resources. Contact us now!

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Interested in learning more about our products or processes, but don’t want to leave your desk? Problem solved! Check out AssetWorks’ online webinars and other training resources. Our webinars cover a wide range of topics, from how to save money on fuel to learning how to measure the life cycle costs of your fleet.


Tune Up

Do your processes need improvement? Sign up for an AssetWorks Tune Up! Our staff will meet with you at your location to carry out an in-depth review of your pain points, challenges and goals, as well as provide a top to bottom review of the configuration of your system.

Case study

Redcar & Cleveland Council

“It was a no-brainer for me upon seeing the system. I’ve seen a range of other systems, and they almost did what we needed them to, but not as comprehensive as FleetFocus”

In this case study, learn how the Redcar & Cleveland uses AssetWorks FleetFocus to manage their fleet of 207 vehicles; ranging from 3-ton electric panel vans to 32-ton hook loaders.

Want to learn more about AssetWorks customer support and training services?