Improving fleet efficiency creates a snowball effect – reducing expenses, maximising productivity, and meeting customer demands. There are countless ways to boost efficiency, one of which is by investing in mobile fleet management software. Utilising a mobile fleet solution enables fleets to monitor real-time operations, optimise route planning, and streamline communication.
It all sounds great – so let’s explore three real-life scenarios to see exactly how AssetWorks’ mobile fleet management software, EDGE, can support technicians on the shop floor.
Real-Life Scenarios of Technicians Using EDGE
Scenario 1: Real-Time Work Updates
Description: While carrying out maintenance on a vehicle, a technician discovers an unforeseen issue that requires further attention.
Action: Using EDGE, the technician updates the work request in real time, detailing the issue and any necessary actions to resolve it.
Outcome: The updated information is instantly populated into the fleet management software, FleetFocus, so managers and other relevant team members can be alerted. This ensures everyone is promptly made aware of the situation, enabling swift action to resolve the problem, minimising downtime and enhancing overall efficiency on the shop floor.
Scenario 2: Ordering Parts
Description: During a routine inspection, a technician identifies a faulty vehicle component that needs replacing.
Action: With EDGE, the technician immediately orders the necessary parts directly from their device, specifying the required specifications and quantity.
Outcome: The order is instantly processed, and the parts are quickly sourced and delivered to the technician. By streamlining procurement, the technician can promptly replace the faulty component, reducing downtime and ensuring the vehicle is returned to service efficiently, thereby improving productivity on the shop floor.
Scenario 3: Image Documentation
Description: A technician completes a repair on a vehicle and needs to document the work carried out for reference and record-keeping.
Action: Using EDGE, the technician captures images of the completed repair directly from their device and uploads them to the system.
Outcome: The images are stored within FleetFocus and accessible to relevant team members and managers. This ensures accurate documentation of repair work for future diagnostics. Additionally, visual documentation enhances communication and collaboration among technicians, further boosting efficiency on the shop floor.

EDGE Features That Benefit Your Technicians
Equipped with all the essential features technicians need on the shop floor, EDGE empowers them to streamline tasks, optimise workflows, and ensure the smooth operation of vehicles on the road.
Key features include:
- Real-Time Monitoring
Technicians can track vehicle status in real time, enabling them to manage tasks efficiently and respond to issues promptly. - Work Order Management
EDGE allows technicians to view, update, and complete work orders directly from their mobile devices, streamlining workflow management and ensuring tasks are completed on time. - Maintenance Scheduling
Technicians can access maintenance schedules, receive alerts for upcoming service tasks, and record maintenance activities – ensuring vehicles are properly serviced and reducing the risk of breakdowns. - Mobile Access
EDGE gives technicians access to all necessary information and tools via their tablets, enabling them to work efficiently wherever they are.